Plex runs relay servers where your Plex server will connect to the relay and your player will also connect to the relay, making both ends of the connection egress type as far as routing and access control goes. https://support.plex.tv/articles/216766168-accessing-a-server-through-relay/

It’s optional and likely not everyone uses it, but this provides a way for Plex to do remote streaming without the Plex server being reachable directly from the internet.

Separately, it costs money for Plex to run.

The issue isn’t with AI, it’s with how companies position it. When they claim it’ll do everything and solve all your issues and then it struggles with some tasks a 10 year old could do, it creates a very negative image.

It also doesn’t help that they hallucinate with a lot of confidence and people use them as a solution, not as a tool - meaning they blindly accept the first answer that came out.

If the creators of models made more reasonable claims and the models were generally able to convey their confidence in the answers they gave maybe the reception wouldn’t be so cold. But then there wouldn’t be hype and AI wouldn’t be actively shoved into everything.