This whole thread is a Reddit-style two minutes’ hate session that gets pissy about the language of his post without addressing the content.

Eich is right to be wary of US Intelligence infiltration of the non-profit sector, and his characterization of the sector’s hiring preferences is probably accurate.

Also the image presented by the glowies concept is hilarious, and demonstrates again why the Right memes better than the Left.

The term to use is filsharing

because you know servers don’t need that shit.

No. Dead wrong. It’s precisely the frontline staff who need customer feedback, and if makes them uncomfortable then so much the better.

It’s the rank and file’s job to pass criticism of the service offering on in team meetings, culture surveys, etc. My job sucks this week because I have to do x and yet the customers all hate it. Staff will drive change to policy when it’s their ears copping the response day-to-day.

‘I couldn’t possibly bother the floor person’ is code for ‘I am going to tolerate in silence any corporate policy no matter how obnoxious’, and line management and the executive know it.